Hacking City Hall Part 1

1) Sustainability problem: Underutilized properties/vacant lots in Newark, NJ.
Area of sustainability: Civic engagement

2) Summary

  • Mobile technology, social media and smartphone apps can be used to improve the delivery of government services.
  • People have very defined needs and government services are not efficient at providing for these needs.
  • Complicated property processes regarding code enforcement and building permits makes it difficult for people to make informed decisions about the future of vacant properties.
  • CivicInsight is a mobile application that provides up-to-date information on vacant properties so that communities can access easier ways to make improvements on vacant properties.
    Article: It’s Time To Hack the City Hall from readwrite.com

3) Organizational stakeholders include: Department of Economic and Housing Development of Newark, NJ and CivicInsight.co, NGOs, businesses, property developers.

4) First 3 steps in deploying this technology in Newark

  • Digitize all necessary information in the Department of Economic and Housing Development
  • Provide press release on technology deployment to inform the public on the accessibility of information through this application
  • Monitor customer feedback responses to fix bugs within the software and potentially expand usage of mobile application to other departments.
Advertisements

One thought on “Hacking City Hall Part 1

  1. This is a great example of how mobile apps will streamline government activities and to make it easier for people to communicate with officials, get information, pay taxes and fees, and access services.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s