1. Safety and Civic Engagement – To ensure transparency regarding public safety, the City of Oakland launched a ‘Calls for Service’ real-time data mapping app.
2. Oakland, Calif.’s Real-Time Crime Map Uses Data to Drive Community Engagement – GovTech (July 7, 2015)
The key elements of this technology would help address the problem by:
- Integrating real-time crime data with the city map via an interactive map on the city’s website (The city’s IT department partnered with Esri, using Esri’s ArcGIS platform)
- Providing residents the latest criminal and emergency activity on the map, as it’s filtered through the Oakland Police Department’s 911-dispatch system
- Educating the public to understand what’s happening in their neighborhood, while giving a better perspective to residents about how the law enforcement agency is performing
3. The stakeholders who could use this technology may include the police department, municipal departments (IT, 311), and local citizens.
4. To deploy this technology, this could include:
- Step 1: Develop a strategic plan with the key stakeholders
- Step 2: Determine data sources necessary to effectively implement the integration of the data (Police department data, 311 data, mapping/GIS data)
- Step 3: Launch and maintain the service