Barcelona using technology to improve process and employee experience

 

http://www.smartcbi.org/index.php/city-halls/63-europe/532-barcelona-smart-port-constantly-innovating

Technology used

PortIC telematics technology ensures coordinated management of all of the services provided in the Ports including pilots, tugs, mooring provisioning etc.  Further the port has adopted paperless procedures by engaging the land container sector to use telematics services. Sensor lights and automatic entry combined with the security project to use radar and Automatic Identification Systems (AIS) ensures possible incidents are minimized. The last piece of technology of interest is the Ecocalculator which helps port customers quantify their cargo’s environmental footprint.

Stakeholders

Port city governments

Cargo services

Port management

Next steps

Identify opportunities to replicate the tools implemented in Barcelona

Identify if there are joint funding opportunities with Port businesses

Establish a pilot program for early wins

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2 thoughts on “Barcelona using technology to improve process and employee experience

  1. The PortIC telematics technology is not only beneficial for improving process and employee experience, but by coordinating the management of all of the services provided in the Ports including pilots, tugs, mooring, this technology has a co-benefit of improved air quality. Ports in general have poor air quality related to ship emissions, which can be improved by having better coordinated schedules for ship movement that will limit their idle time.

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