1: Bluetooth Movement Tracking Technology
- Created by Proximus who has developed a way for retailers to anonymously track shopper movement through their store
- Solution leverages battery-powered tags that transmit signals with Bluetooth energy
- Technology can provide valuable information such as:
- where the shopper went
- where the shopper paused
- how long the shopper was in the checkout area
- when the shopper left the store
2. Problem Technology is Solving
- Leveling the field with online stores who can identify exactly which productions consumers are looking at and tailor advertising to an individual based on that information, whereas brick-and-mortar stores do not have that option
- Gives the store ability to determine the following:
- which products are of most interest to shoppers
- which aisles are over-crowded
- when is traffic highest vs lowest
- which aisles experience less traffic than others
3. Technology Stakeholders
- Proximus, developer of technology; they are working to launch a version of the software that uses shopper cell phones instead of cart data
- Brick and Mortar Retailers; consumers of technology
- Shoppers
4. Implementing Technology
- Trial has been completed with Nisa retailer in Spain
- Rolling out with multiple Carrefour supermarkets now
- After successful deployment of current model trials of an newer version can begin where the solution would use a retailers loyalty program that would track individuals via their mobile phones (as long as they opted in)
Article: http://www.rfidjournal.com/articles/view?11991